We take your privacy and the protection of your personal data seriously. We will
only store, process and disclose your personal data in accordance with the law.
Privacy when using the BuddyBackup software
(In this context “user” is anyone using the BuddyBackup software and “buddy” is
a user whom you have manually given permission to backup to you).
Information Collected by the Software
When you setup your BuddyBackup account we will ask for your e-mail address. This
will only be used by us to send you important account information (e.g. password
reminders) and information about the BuddyBackup software.
The password you choose during setup is optionally saved securely on our server.
This is purely to allow you to request a password reminder if you forget your password.
You can choose to remove your password from our server at any time (see here).
In this case please be aware if you forget your password you will not be able to
restore your backups. You can also choose to not provide your password during setup;
in this case we will never know your password.
We do not store your backups or details about your files on our servers.
We will NEVER access your backups stored on your buddies’ computers, or access details
about your files. If you choose to not store your password on our server as described
above, we CANNOT access your backups as in this case you hold the only copy of your
The BuddyBackup software will capture your public and private (local) IP addresses
in order to help you connect with your buddies.
We will keep a record of your last logon time and a figure of the total amount of
data you have backed up (but not details about filenames, files sizes or numbers
of files). This is purely for administrative purposes, and to help us improve the
We use a Crash Report Tool to collect (with your permission) information about crashes
or software errors in BuddyBackup. These reports may contain other personal information
about you or your files. You will be asked for permission by the software before
it sends this report, and you can decline to send it. Received reports will be stored
securely and used purely for improving the software.
How your information is stored
All the information we collect is stored securely on our server using firewalls,
and is protected by strong passwords.
Your backups are encrypted before sending to your buddies/USB drive. No other BuddyBackup
user can read your files, not even your buddies. If you choose a strong password
and you keep your password secret, your files/backups will be very secure.
Use of information collected by the software
We will only pass personal data captured by the BuddyBackup software to third parties
where required to do so by law, where it is necessary to carry out or enforce a
contract between us (and in that case subject to appropriate safeguards) or where
we have your explicit permission to do so, with the following exception:
- Your IP addresses and e-mail address are provided to your named buddies. This information
is sent securely using SSL.
The Data Controller for data collected by the BuddyBackup software is BuddyBackup
Limited, and any questions relating to data protection or privacy should be addressed
to The Data Protection Officer. Our contact details are BuddyBackup Ltd, Arxcis
House, Unit 6, 9 Park Hill London, United Kingdom, SW4 9NS.
Privacy when using the BuddyBackup website
If you email us, or respond to any of the response forms on this site, we will receive
the information you send us, and we will handle this as set out below.
Our host may capture your IP address, but we obtain this material simply as a statistical
report of web access (the IP address may be linked with a reverse DNS search which
may or may not indicate the origin of the browsing).We cannot be responsible for
to revealing any personal information. You should also note that jurisdictions outside
the European Union (including the United States) may not have data protection laws
which are regarded as adequate by the European Commission.
The Data Controller for data on this site is BuddyBackup Limited, and any questions
relating to data protection or privacy should be addressed to The Data Protection
Officer. Our contact details are BuddyBackup Ltd, Arxcis House, Unit 6, 9 Park Hill
London, United Kingdom, SW4 9NS.
If you email us or respond to any of the response forms or registration pages in
this web site, we will store your information to assist with future correspondence
and provide services as set out below, but we will not give anyone else access to
the information you give us (unless we are required to do so by law) or as set out
below. If you wish us to delete or amend any information, please contact the Data
Protection Officer. If you provide us with details of a third party, or if you use
someone else's email address to respond to this web site, you must inform us, otherwise
we will assume that we are receiving the personal data directly from you and that
you have the appropriate permission to transfer it to us.
We will use your personal data to (a) provide and administer services which we have
agreed to provide to you, including providing upgrades, support, maintenance and
troubleshooting (whether live or demo or demo versions); (b) administer accounts
and collection of money for those services; (c) enforce the terms of any contract
between you and us; (d) provide training to our staff and contractors; (e) provide
you with information of further goods and services which we believe you may be interested
in (please inform us using the contact details set out here
if you do not want us to use your personal data for this purpose); (f) improve and
develop our customer service, responsiveness, products and services.
We will only pass personal data to third parties where required to do so by law,
where it is necessary to carry out or enforce a contract between us (and in that
case subject to appropriate safeguards) or where we have your explicit permission
to do so.
BuddyBackup Limited is a limited company. Correspondence in the UK may be addressed
to BuddyBackup Ltd, Arxcis House, 9 Park Hill, London, SW4 9NS
BuddyBackup is a trademark of BuddyBackup Limited.
The contents of this web site are copyright © 2005-10 BuddyBackup Limited. All rights
reserved. You may copy anything in this web-site only to the extent that (1) to
do so is necessary for browsing the web-site or (2) you are storing it in a cache.
You may not include anything in this web site in another web site or copy it or
print it (except for your internal purposes) without our explicit written permission
(contact us for permission). Please do not link to any page other than the home
page: we hold the copyright in the URLs of all pages and objects on this web site
and any licence granted to you to browse this site does not (in the absence of our
explicit written permission) extend to copying those URLs for deep linking or related
This site contains links to external sites for your convenience only. We do not
endorse, or recommend those links or the contents of their destinations, and links
(and the content of their destinations) may change from time to time without our
(or your) knowledge.
Once you have left our site, these terms no longer apply.